How Hurricane Isabel Brought Project Manager, Justin Ballas to the SERVPRO Team

8/27/2020 (Permalink)

"In 2003, Hurricane Isabel touched down in my dad’s neighborhood, causing a huge tree to fall on his house that completely destroyed the second and first floor with water damage. SERVPRO was the restoration company hired for the cleanup on my dad’s house. During this time, I observed the cleanup and all the aspects of what needed to be done. It looked interesting and something that I might enjoy doing one day as an actual job. A few years after that, I decided to give it a try and filled out an application. In October 2007, Robert Morgan, General Manager, interviewed me then hired me on the spot. I started as a Production Technician, knowing absolutely nothing about water damage, fire damage, mold remediation, etc. As I began working with the Crew Chiefs I was assigned to each day, I definitely knew this was something I wanted to do for the long haul. After a few years, I was promoted to Crew Chief where I worked long and hard hours. Management quickly noticed my work ethic and how I took each task full-on. With years of continuous growth, I am now a Project Manager, where I have been now for about 6 years.

The 12 years I have been employed with SERVPRO have been an absolute blessing. I’ve gained knowledge of the industry to perform my duties successfully with the friends (co-workers) I have come to know and grow with together. What I like the most about working for this company is that I get to help customers in a time of need where they may be in a state of panic because of the damage they are experiencing in their home or business. The work environment here at SERVPRO is what I’d consider a family setting, because there are many employees that have been here for a long time and everyone gets along with each other. This is also a fast-paced, sometimes long hours line of work, which comes with a sense of satisfaction when you get to help your community. On large jobs, where it calls for multiple technicians to be dispatched, we all buckle down and dive right in, working diligently to get the job completed fast and efficiently.

If you are in search of a company to grow with, build a career with, and feel appreciated on a daily basis, then come join this awesome company at SERVPRO of Richmond and SERVPRO of Henrico and become a successful asset to #TeamBahen.” – Justin Ballas