Hardwood Floors Water Damage

10/15/2024 (Permalink)

When your home experiences water damage, besides the structural concerns, one of the biggest can definitely be your hardwood floors. Hardwood floors are expensive and add both cosmetic and monetary value to your home so, if possible, you obviously want to try and avoid ripping them out and replacing them.

There are multiple factors that can play a part in our ability to restore your floors to preloss conditions:

• Moisture Levels – Hardwood floors have a very low moisture content. When water pools on them for long periods of time the moisture gets soaked into the wood and can take weeks to dry out on its own. This can cause the wood to buckle, have raised edges or have the panels separate from each other.
• Time – The type of wood in question plays a role in how quickly water is absorbed and then dried out. Wood rot happens when microbial growth in water is left without treatment in wood and begins to breakdown the wood. The faster that the water damage to your hardwood floors is addressed the more likely we are able to restore your floors and not have to replace them.
• Drying Methods – Both the kinds of woods used as well as the installation methods play a part in the decision of which drying method should be used to dry out your floors. Specialized equipment like drying mats can be used to dry large portions of your flooring at a time helping to speed up the process and ensure moisture readings are at the correct levels. Using the installation methods, wood density, and other factors, our trained technicians will determine just how long the mats should be left in place.

As you can see, there are quite a few factors that decide whether or not you will have to replace your expensive hardwood floors or not, and that it’s best left to the professionals to handle to help increase your odds of restoration. So, if you find yourself in need of water damage restoration, don’t delay and give us a call asap. Our team is waiting to see how we can help you today.

Emergency Tips

9/13/2023 (Permalink)

Do you know where your water shut-offs are located?

No matter the size, water damage has the potential to cause some pretty big issues structurally to your home or business. You must work quickly to make sure that the damage does not continue to worsen because as long as the moisture is present damage can continue to occur. While we will always recommend using a professional water damage restoration company to help ensure that your property is thoroughly dry and there’s no lingering moisture hidden in the structural materials there are a few things that you can do to help mitigate any more damage from occurring before we arrive on scene:

• Shut off the source – If the source is a leaky pipe or appliance, you’ll need to shut off the water supply to that leak, if you don’t know how to shut the water off in your home you should learn as soon as possible as you never know when you may need to.
• Electricity – If accessible without going through the water, shut off the electricity to the affected area as soon as possible. Water conducts electricity very well and this poses a serious safety risk. Not only that but an electrical hazard is also a big fire hazard and the last thing you need is another form of damage to be added on top of the water damage. If you can’t shut off the electricity from the breaker safely you may need to leave and shut it off from the outside so that you’ll be able to move about the area without worrying about getting shocked.
  • Additionally, you should never try and turn on any lights if the ceiling is wet.
• Excess water – Use mops, towels, etc. to soak up as much water as possible. Water damage increases by the minute. The more water you can soak up while waiting for us to arrive the less damage is likely to occur and it will allow us to start drying out your property faster.

Pests and water Damage

9/5/2023 (Permalink)

Some little critter was living in the drain!

It should come as no surprise that water is one of the biggest causes of costly damage to homes. From heavy rainfall due to storms to sewage backups, and appliance leaks there’s no shortage of potential water damage dangers. One potential way your house might get water damaged that is not often thought about is from pests.

Animals like rodents and raccoons often seek shelter in openings in people’s homes and get into areas they should not be in like your attic or in the walls. On top of the obvious damage they can cause from chewing on your home's structure and leaving waste behind, these pesky animals also love to chew on plastic pipes. These animals include:

• Squirrels
• Raccoons and opossums
• Mice and rats
• And any other animals that can fit into the small openings in your home

When these animals decide to eat away at your pipes it can cause some serious leaks in your home, and if not caught early enough, thousands of dollars in damage.

The best way to prevent this is with regular inspection and maintenance of your home. Check to make sure that there are no exposed openings to your home from the outside like holes around vents, your crawlspace, or in your roof. Typically, these are the areas where you will likely see animals trying to get in. You should also regularly inspect all of your visible pipes in your home for leaks. While they may start out small and unnoticeable, even just a small amount of water can slowly become a big problem.

If you notice water damage during your regular home inspections, call us at SERVPRO of Chesterfield. Our team is constantly working to help ensure that they are using the best techniques and equipment available to make your water loss, “Like it never even happened.”

Why Use Professionals for Water Damage

7/18/2022 (Permalink)

Water damage in your home is always a serious matter. Whether it’s a leaky washing machine or an inch of water in your basement, it’s never a good idea to try and take on the task yourself. Cleaning up water damage properly takes the right training and tools to make sure the job is done right.

Here are a few reasons why it’s important to call a professional company like us here at SERVPRO of Richmond and SERVPRO of Henrico to help with your home’s water damage.

• Safety
  • Any time there is water entering your home from the outside, whether from rain or a flood, it is considered category three or black water. This means that the water has potentially a large amount of contamination and could cause harm to your or your family if you try and clean it up without the proper protective gear.

• Tools
  • Simply put, soaking up the visible water with towels and using household fans to try and dry out the area is almost never enough. Water can seep behind walls, under flooring, and cause damage anywhere it touches. Our team is constantly training with the latest tools like water extractors, hygrometers, and thermal imaging, to help ensure that no hidden pockets of moisture are missed.

• Efficiency
  • When it comes to water damage time is truly one of the biggest factors in the amount of damage that is caused. Water will continue to degrade your property until it is completely dried out, and mold can start to grow in less than 24 hours. It is essential that your water damage is addressed as quickly and efficiently as possible.

Working in the restoration industry, our teams understand just how much damage can be caused by water and know the importance of getting your home back to preloss conditions as soon as possible. If your property has suffered from water damage please give us a call or fill out our online form and let us know how we can help to get your home back to “Like it never even happened.”

Flood Damage to Your Business?

7/5/2022 (Permalink)

Flood damage in your business is something that no business or property owner ever wants to experience, however sometimes nature gets in the way and it’s out of your control. If you do experience flood damage on your property, here are a few things that you should keep in mind.

First you should understand that flood water is considered category 3 or “black water.” This means that the water is highly contaminated and can potentially cause serious harm. You should never attempt to clean up flood water without the proper protective equipment.

Second, when your property floods you should first be sure to turn off the electricity and/or gas to the property until you can be sure that they are not affected. Never attempt to enter an area affected by flood waters without first checking to make sure that the electricity is off. Not only is it a huge safety hazard, but electrical equipment that is affected by water can short out and cause fires.

Another thing to consider is the amount of time the water has been sitting. Water damage happens very quickly and the structure to your property can start to be affected in only a few days. As the water sits, it starts to degrade the property’s building materials and if left untreated for too long it can make the building unsafe to be inside of.

Finally, you should always let a professional company handle flood water cleanup. It can be tempting to try and clean up the damage yourself but without the proper knowledge and equipment it is possible to miss areas of hidden moisture which can then lead to secondary damages such as mold.

SERVPRO of Richmond and SERVPRO of Henrico is equipped to handle flood damages of any size. Our disaster recovery team is made of elite technicians that have been trained to deal with large losses requiring extra expertise and knowledge. Whether your property is a hotel, warehouse, factory, or hospital our team can help make your flood damage “Like it never even happened."

Repairing or Replacing Wet Carpet

6/27/2022 (Permalink)

When your home or business suffers from water damage, one of the first things you’ll have to do is decide what is repairable and what must be replaced. Since they’re on the floor, carpets are one of the main items often affected. While it is possible to repair and dry out carpeting after a water damage there are a few factors to consider in your decision.

Does the carpet have padding? – Household and sometimes office carpeting will have padding underneath it to make it more comfortable. Unfortunately, this padding can act as a sponge and make drying out the carpet difficult, as well as increase the likelihood of damage to the flooring beneath it. Luckily, you may only need to replace the padding and not the entire carpet.

What kind of water was it? – Water is classified into three categories depending on the level of contamination. These levels vary depending on the source of the water and areas affected. Water from a freshwater line or a broken pipe is typically considered category one water and is likely not contaminated, but water from a flood or a toilet backup is considered to be category 3, which is highly contaminated. Any damage done to carpeting by category three water should be cut out and replaced to ensure no harmful bacteria is left behind.

How long has the water been there? – Unfortunately, when water damage happens, the damage will continue to get worse until the water is removed. Mold can begin to grow in less than 24 hours, carpets can separate from their backing, and subflooring can begin to deteriorate. In cases where water has been left for more than a day, the best course of action is usually to replace it.

Whether you’re repairing or replacing, our SERVPRO of Richmond and SERVPRO of Henrico team can help you navigate your water damage from the initial loss all the way through repairs. Using specialized equipment, we can help you decide the level of damage done and whether or not repairs are feasible. Give us a call or fill out a form online and let us know how we can help get your life back to “Like it never even happened.”

What To Do If There's a Leak Under Your Sink

6/7/2022 (Permalink)

One of the areas of your home that are most prone to experiencing leaks is the kitchen, and water coming out from underneath your sink is something you never want to experience as a homeowner. It’s crucial that you know what to do should you find your sink to be leaking in order to help mitigate more damage from occurring. Here are the steps that you should follow in the event of a leak in your kitchen.

1. Shut off the water – Leaks under your sink are usually coming from your water pipes, and if you do not shut off the water to your house or at least to just the sink, then water could continue to leak out and spread around your home. It’s best to cut the main water source off until you’ve figured out the source of the leak.
2. Household Items – Once you’ve stopped the source of the leak you can start to protect your home and belongings from any further damage. Move any items that could come into contact with the water off the floor or out of the room to keep them dry.
3. Excess Water – Use towels or a mop to start removing any standing water off your floors.
4. Insurance – Call your insurance company to inform them about the water damage. They’ll be able to tell you what your policy covers and the next steps to take in fixing your home.
5. Call a Professional Restoration Service – Water damage mitigation and restoration should be left to trained professionals. With state-of-the-art equipment and constant training, SERVPRO of Richmond and SERVPRO of Henrico technicians are able to dry out your home in the most efficient way possible. Without the use of professional equipment, it can be easy to miss hidden wet spots that if left unchecked can cause even further damage to your home.

Water damage is one of the more costly events that could happen to your home. The key to helping reduce both the damage done and the cost to fix it is in acting as quickly as possible. The faster your home is dried out the less damage the water can cause, making restoration efforts easier as well. Calling a water damage restoration company should be one of the first things that you do after discovering a leak in your home, our team is available 24/7, 365 days a year to help make your water damage “Like it never even happened.”

How Water Can Affect Your Home

4/29/2022 (Permalink)

When you experience water or flood damage in your Richmond home there are many different ways that the water can cause damage. SERVPRO of Richmond and SERVPRO of Henrico knows that dealing with these losses can be incredibly stressful and we waned to share with you some common water or flood damages to look out for in your home and how the water can affect the different aspects of your home.

Appliances – Electrical appliances can short out when they get wet and gas appliances could be compromised/damaged and leak gas into your home. Be sure to have all appliances cleaned and inspected by a professional before using them again.

Flood Coverings – After severe water damage like a flood, most things like carpet, laminate, or vinyl will need to be removed and replaced. This is particularly true with any backings made of absorbent materials like foam. Small or valuable rugs and are possibly salvageable if treated immediately by a professional.

HVAC – There are multiple aspects to your HVAC. First, the actual units can be flooded with water and electrical components can be damaged. If the flooding is severe enough dirt and mud can be left behind and clog up the system. These should be looked at and thoroughly cleaned by a professional to ensure that they are properly functioning and don’t need repairs. Second, the vents and ducting in your home should be inspected. Contaminants can get into the vents and ducts, and they will need to be cleaned before these harmful materials are blown throughout the home.

Drywall – This kind of material is incredibly porous and absorbs a lot of water. Any affected areas should be removed as even if fully dry, because of how porous they are they can remain contaminated.

Insulation – Fiberglass and cellulose insulation that has gotten wet is considered to be contaminated and should be completely removed and replaced. Foam sheets may be able to get cleaned and put back.

Wood – There are many different kinds of wood in your home and their ability to be repaired or need to be replaced depends on what kind. Hard wood: Furniture and other materials made of solid wood and warp and crack when they absorb water but otherwise have the potential to be saved if dried out quickly and properly. Particleboard & Laminated Wood: Water or flood damage in particleboard and laminate can lead to separation of the pieces and weakening of the structure and will likely need replaced.

Framing and Structural Materials - These materials are made of solid wood and if dried out properly and disinfected should likely not need to be replaced as long as these issues are addressed quickly.

Pipes and Wires – Flood waters can shift pipes and break them or damage electrical sockets and disconnect wires. If these items are damaged in your home, repairs should always be left to a knowledgeable professional to avoid injury or further damage to your home.

As you can see, there are quite a few ways that water can damage your home. While you may feel like it is possible to address these issues yourself, without the proper knowledge it is easy to cause more damage and you could potentially harm yourself. If you’ve experienced water damage in your Richmond area home, please don’t hesitate to give us a call. Our SERVPRO team is here to help 24/7, 365 days a year.

What To Do If Your Toilet Overflows

4/19/2022 (Permalink)

One of the more common sources of water damage in your home is from an overflowing toilet. They can get clogged, a septic system can stop draining, a sewer line back up could occur, and other causes too. Regardless of the cause it is important to address these issues immediately.

Addressing the source – As soon as you notice that the toilet is overflowing you should shut off the water. If you know the cause of the overflow is a clogged toilet you can try to unclog it yourself with a plunger, but otherwise you should call a plumber to get the source of the unwanted water fixed. Do not try and flush your toilet again until you’re positive that the overflow is fixed.

Water Cleanup – Toilet overflows are a more difficult type of water damage to clean up as the water is often either grey or black water. This is because toilet water often contains sewage and other contaminants that can make you sick.

Special equipment and materials should be used to clean and sanitize the areas affected. These cleanups should always be handled by professionals with the proper gear to make sure that there is no additional contamination and that the cleanup efforts are done in a safe manor. Regular household cleaning materials are inadequate to fully sanitize an area that has been affected by sewage.

Damage Assessment – When it comes to figuring out the extent of the water damage that has occurred there are a lot of factors.

One of the main factors is the materials that were used to build out your bathroom. Different types of flooring are more susceptible to damage. While some floors are able to be dried out if the damage is not significant, it’s possible that the flooring will need to be completely removed and replaced. The location of the bathroom can also affect the damage caused. If the bathroom is on an upper level of the house, there could be damage in between the floors or even in the ceiling of the level below. Additionally, if the source of the damage was grey or black water, much of the items that have absorbed any of the water should be disposed of.

Dealing with water damage from a toilet can be particularly difficult. You should never try and deal wit these kinds of water damages on your own as it can pose a risk to your health. Call SERVPRO of Richmond and SERVPRO of Henrico and let our team of highly trained water damage mitigation professionals handle it.

Did You Know: The Drying Process is the Most Important Step in Water Damage

7/20/2021 (Permalink)

When dealing with water damage, it is important to call a water damage restoration company, so that they can help dry out your home as soon as possible. If you decide to do the remediation on your own, you can easily miss water that can go to other parts of your home and further cause more challenges like further damage, higher repair costs, and even health risks. Moist and wet areas are the perfect breeding environment for bacteria and mold.

Restoration Professionals, like SERVPRO, use specialized drying equipment that is industrial grade and very powerful. The drying out process can be tough if you have a bigger house but our highly trained technicians at SERVPRO can assess the damage properly and fix it for you. It is crucial to keep drying equipment running 24 hours a day to ensure the structural integrity of your home is not compromised after a water damage. Do not turn on your household fans, or keep your windows and doors open while the drying equipment is running, without first consulting your restoration professional. The drying equipment used by us is not like your household fan, our equipment is of top quality and doing this will interfere with efforts to dry your home and may prolong restoration. Our team of professionals will closely monitor your home’s moisture and humidity levels inside and will make proper adjustments to ensure that everything will be restored back to its normal condition as soon as possible.

If you’re experiencing water damage in your home or business, contact SERVPRO of Richmond and SERVPRO of Henrico at 804-740-6151.

Importance of Calling the Water Damage Restoration Professionals

7/1/2021 (Permalink)

Water damage is something that all property owners will probably have to deal with at some point in their lives.

Water damage can cost thousands of dollars of damage to your furniture, electronics, upholstery, appliances, and even your plumbing. It can also increase the risk of mold growth if the water damage is not addressed quickly and professionally. This is why it's so important to call a professional restoration company like SERVPRO of Richmond and SERVPRO of Henrico to handle this for you. Our experienced and trained technicians have the expert knowledge to repair or replace the water damaged items and to clean up the water damage, leaving you confident that no moisture if left behind for mold to grow.

Our team uses high tech equipment and well documented procedures to control the water damage situation, and will keep in contact with your insurance agency to minimize complicated communication for you the customer. 

If you experience a water damage in your home or business, call the experts at SERVPRO of Richmond and SERVPRO of Henrico at 804-740-6151.

Tips to Handle Water Damage Before Help Arrives

6/30/2021 (Permalink)

If you experience a water damage in your home, our SERVPRO of Richmond and SERVPRO of Henrico team is there for you at a drop of a hat. We understand the stress and sometimes, panic that is involved in these types of situations, and we will respond 24/7 to help. However, we realize you may not feel comfortable just sitting waiting for our team to arrive, so here are some tips you can do to get the process started:

• Find and shut off the water valve at the source if applicable to the water damage
• Remove and soak up excess or standing water by mopping and laying down towels
• DO NOT use a regular vacuum to remove water.
• Prop up and/or remove wet upholstery and cushions and place against walls for even drying.
• Place aluminum foil or wood blocks under furniture legs to help stop the water damage from affecting furniture
• Remove colored rugs from wet carpeting and flooring and place in a dry location
• DO NOT turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
• Collect important papers. Pick up any loose paper items like books, magazines or other colored items on wet surfaces to avoid bleeding.

Although we hope you never have to deal with a water damage emergency, we hope these tips help while you wait for help to arrive. Remember to call SERVPRO of Richmond and SERVPRO of Henrico 24/7 at 804-740-6151.

Summer Water Damage Tips

6/22/2021 (Permalink)

When you’ve been in the water damage restoration business for 35 years, there’s not much you haven’t seen. One of those is the all too common, coming home to a flooded home after a long vacation. A lot of people may think this sort of thing doesn’t really happen, and the worst part is that they definitely don’t prepare ahead of time as a potential issue.

Our SERVPRO of Richmond and SERVPRO of Henrico team wants you to prepare your home this summer to avoid water damage disasters. Check out this list of steps you can take:

• Clean your gutters - build up of gunk, leaf debris and other items could cause water to build up on your roof and eventually leak into your home.
• Direct downspouts away from the house - if not properly directed downhill or away from the foundation, rain water could collect and intrude into the basements or crawl space causing major issues
• Watch your water bill - if you notice a sudden increase in your bill, this could be a result of a leaking pipe
• Test your Sump Pump once a year - this is another major issue that we see all the time in this business. Make sure your sump pump is running properly to avoid flooded basements and backups
• Shut off the water for long vacations - it’s important to first know exactly where your water shut off is located in case of an emergency. If away from your house for weeks on end, make sure the water is off so there is zero chance of a flooded home.

If you experience water damage in your home, call the professionals at SERVPRO of Richmond and SERVPRO of Henrico at 804-740-6151.

How to Prevent Water Damage Before it Happens

4/27/2021 (Permalink)

Water damage in the home is the number 1 insurance claim for homeowners. Preventing these claims could in the end save you a lot of stress, time, and money. Here are some easy tips for preventing water damage to your home.

5 Tips for Preventing Water Damage

1. Check your plumbing - clanky pipes, moisture on the floor or walls, or wet dirt around your home could be signs of plumbing issues or leaks
2. During the colder months, be sure to let your faucets drip to avoid freezing over. Insulate exposed pipes to help keep them from bursting and cover your outdoor hose bibs with an insulated cover.
3. Give your hot water heater regular maintenance and attention to ensure it is functioning properly and is damage-free.
4. Make sure you install a sump pump in your basement to avoid backups and water intrusion to filling u your space. If your home is older, consider installing a backflow system to prevent sewage backup.
5. Pour your bacon and other food greases in a jar and then discard after it hardens. Never pour down the drain or it will harden and clog your pipes.

If you experience water damage in your home, call our team at SERVPRO of Richmond and SERVPRO of Henrico to address your issues quickly and professionally.

Richmond Water Damage Coverage

4/20/2021 (Permalink)

Water damage to your home is more common than one might think. According to the Insurance Information Institute, one in 50 homes will file a water damage claim every year. What's covered and what's not can get confusing so we laid out the basics for you:

Water Damage Covered by Insurance:

• Accidental sewer backup or overflow, sump pump failure
• sudden or accidental water discharge such as a pipe burst
• storm-related water damage like wind damage

Water Damage NOT Covered by Insurance:

• gradual damage - normal wear and tear
• lack of maintenance to leaky or old materials
• mold and rotting due to water leaks
• outside sewer or foundation seepage

It's important to file a successful water leak claim by recording the damages, make repairs that are easily fixed or minor enough to handle, and have the damage assessed by a professional.

If you have water damage in your home, call the professionals at SERVPRO of Richmond and SERVPRO of Henrico. We will work with your insurance company for an efficient and effective restoration and claim process.

Wading Through Richmond Water Damage

6/26/2020 (Permalink)

Water Damage in Richmond can have a major impact on properties of all kinds, occurring very swiftly and often suddenly. It can occur due to a variety of conditions that include flooding, melting snow, failed appliances, or other natural disasters. Water damage can also range widely in severity. Allowing water to build up in basements and other areas of a home or business can quickly lead to complete destruction of the property. When water damage is imminent, property owners must take immediate steps to remove the water and restore any materials that have been damaged.

Water Damage can be broken down into several categories of severity, typically coming from a particular source. The first category for water damage includes the presence of clean water that poses no immediate threat to humans. Malfunctioning appliances and overflowing sinks usually cause this kind of damage. The next category of damage is often referred to as Grey Water. Category two indicates the presence of contaminated water that can cause illness to living creatures when ingested. The presence of microorganisms in water is typically the result of sewer leaks, damaged toilets, and malfunctioning sump pumps. The third category of water damage is referred to as Black Water. These unsanitary liquids contain bacteria and other forms of seriously dangerous microorganisms. This water can come from the contamination of standing water and leaks from municipal sewage systems.

All types of damage can lead to degrading property, including threats such as mold, rotting wood, and the destabilization of the foundation. Damage in classes two and three can allow furniture and walls to absorb a substantial amount of moisture despite the fact that the evaporation rate is very rapid. The most serious type of water damage can result from standing water that has the potential to soak into hardwood floors, concrete, and plaster. The restoration process and the success in cleaning up after water damage has occurred depend on acting quickly. 

The majority of cleanups following substantial water damage require professional assistance. Ignoring damp furniture and missing hidden damage in walls and other structural components can result in serious health threats. The mold exposure alone can cause allergy and asthma symptoms in persons of all ages or directly impact those people suffering with compromised immune systems. Professional restoration companies accurately assess the damage and use proven techniques in order to fully restore the property. Their techniques include thoroughly protective cleaning gear and cutting-edge, restoration equipment.

If you would like to schedule service for your home or business, please call today!

Call us at 24/7 at (804) 740-6151

Richmond Water Damage

6/24/2020 (Permalink)

Most of the homeowners living in Richmond who call a water damage restoration company are doing so for the first time. In many cases, these individuals are concerned about who will be assisting them and exactly how they will resolve the excessive water issue. Ultimately, most homeowners just want to ensure that the water damage restoration process will be completed professionally and ethically. Additionally, they want to ensure a rapid return home after a case of massive water damage. If you find yourself in need of water damage mitigation services and want to ensure that you'll obtain high-quality assistance, the company to call is SERVPRO of Richmond and SERVPRO of Henrico.

24/7 Emergency Services are available because water damage can strike at any time. Luckily, the professionals of SERVPRO of Richmond are pleased to offer 24/7 emergency services that enable you to actuate immediate assistance when disaster strikes. This service is important because the sooner the standing water is eliminated, the less susceptible you'll be to health hazards and secondary water damage. Immediate removal of pooling water is imperative.

Exceptional Equipment For Water Extraction and Drying Services are in the arsenal of the professionals from SERVPRO. Our industry experts are highly skilled in using specialized equipment like wet vacuums and water pumps to remove excess water with speed. They can also use moisture meters and hygrometers to detect any areas of the home where hidden pockets of water or moisture may be isolated. Additionally, the company's restoration experts will use specialized recovery techniques to dry important photographs and documents. Irreplaceable personal remembrances are treated with the utmost urgency and care.

Restoration Services, rather than replacement of damaged furnishings and building materials, can lessen your time away from your home in Richmond and also cut your expenses. These services include the removal of water-saturated materials such as upholstery and carpeting. Additionally, damaged ceiling tiles, soaked drywall, and wet insulation will be dismantled and tossed. Any valuable items that have come in contact with water are dried according to IICRC protocols on location and if necessary moved to our facilities for cleaning.

When your property in Richmond has been impacted by water damage, there's no time to waste. With more than 30 years of industrial experience in this dynamic field, our SERVPRO trained IICRC technicians are effective in utilizing the detail-oriented approach that gets you back home "Like it never even happened."

We live and work in Richmond too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Richmond and SERVPRO of Henrico is close by and ready to respond to your water or flood damage emergency. We are faster to any size disaster. Call us for help. (804) 740-6151

Always Hire Water Damage Restoration Professionals

6/23/2020 (Permalink)

Even if you think you can handle your water damage on your own, it's always better to call in the professionals. Not all water damage is created equal and it takes the right knowledge, tools and experience to make sure the cleanup and restoration is done right the first time.

Here are some reasons why you should always call the professionals at SERVPRO of Richmond and SERVPRO of Henrico to handle your water damage:

• Your Health and Safety - if the water damage is from a flood or outside rain water coming into your home, that water is filled with bacteria, chemicals or other toxic materials that can affect you and your family's health. The specialists have the right knowledge and tools to safely remove the water without being exposed to those harmful toxins. 
• The Proper Tools - you may think that opening windows, soaking up water with towels and cleaning with bleach will help, however, you're only wasting valuable time. Plus, you're still not treating the wood floors that may buckle or expand. The professionals have water extractors, air-movers, and dehumidifiers that soaks up and evaporates the water quickly and efficiently.
• Efficient and Fast Work - water damage can be extremely detrimental to your home's structure and floors. The water must be removed quickly, electrical systems need to be inspected, and walls and floors need to be treated. Our crews will respond quickly, with certified technicians and complete the work with the proper knowledge and procedures to potentially save your floors and home within hours.

Water Ceiling Stains? What to Know

6/11/2020 (Permalink)

Here’s What You Should Know About Your Ceiling Water Stain.

Have you ever glanced up to the ceiling in your home and see a yellow ring? This is a visible mark of water damage in your home, which can lead to the growth of mold or mildew. Water stains should instead be repaired immediately in order to avoid further damage to ceilings. But before breaking out any tools, determining the cause of your stain can help decide the best course of action.

Common Causes

Several different scenarios can result in ceiling water stains. The first of which is clogged gutters. Full or clogged gutters are the likely culprit if you’ve experienced heavy or persistent rain. The second scenario is leaky pipes. Leaky pipes could run from a bathroom, air conditioner, refrigerator, or dishwasher if one is located in the room above the stained ceiling. Another common source is a caulking issue. If the caulking that surrounds your bathtub or shower deteriorates, water can leak down into the ceiling below.

Call the Professionals

Verifying the source of a leak can sometimes involve drilling holes in the ceiling in order to search for the source, which may be uncomfortable for some homeowners. A professional can get the job done in a fast, efficient, and cost-effective manner, as most homeowners are not equipped with the knowledge or skills necessary in order to repair a leak.

If you notice a water stain on the ceiling of your home, call the professionals at SERVPRO of Richmond and SERVPRO of Henrico to efficiently solve the issue.

Water Damage, Act Fast!

4/9/2020 (Permalink)

We Can Provide Mitigation & Reconstruction

When your home or business suffers water damage it’s important to start the mitigation process as soon as possible. The longer moisture sits in walls and flooring, the more damage the structure of your home will suffer. It’s important to call the professionals at SERVPRO of Richmond and SERVPRO of Henrico to handle your water damage quickly and efficiently.

In some cases if water damage is not addressed quickly, it leads to mold growth. Mold thrives where water and moisture is present. Moist and humid surfaces are the perfect breeding ground for mold growth.

When the mitigation process is complete you are left with a partially constructed home or business. No worries! SERVPRO of Richmond and SERVPRO of Henrico can provide mitigation reconstruction. Once all moisture is eliminated from the structure and the non-salvageable walls and flooring are removed, reconstruction can begin.

Rather than having multiple contractors in your home or business, have our team come in and make it “Like it never even happened.”

Water Damage Tips and Tricks

4/9/2020 (Permalink)

SERVPRO of Richmond and SERVPRO of Henrico would like to share some tips of what you can do if you experience a water damage and are waiting for the professionals to show up and restore your home back to normal.

• Shut off the water source if applicable
• Remove excess water by mopping and laying down towels
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks under furniture legs to help lessen water damage
• Remove Oriental or other colored rugs from wet carpeting.
• DO NOT use a regular vacuum to remove water.
• Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
• Do not leave books, magazines or other colored items on wet carpeting.

Please call SERVPRO of Richmond and SERVPRO of Henrico at 804.740.6151 to handle the water damage and mitigation process.

What to Know About Water Mitigation and Restoration

6/19/2019 (Permalink)

When tragedy strikes, it can be difficult to know what to do. Accidents involving water can be quite challenging. Water damage in Richmond can be quite detrimental, and it can be quite helpful to know how water mitigation and restoration can help with the situation.

Water mitigation can reduce the possibility or likelihood of a building receiving water damage after there is a water leak or a natural disaster that features water. It is important that water mitigation occur as soon as possible. Contacting a professional who is experienced in water mitigation is a great start in taking care of the situation. A professional knows what to do in terms of getting rid of the water quickly.

One of the first things that technicians do when they arrive on the scene is to assess the situation. Water can get under walls and seep into rooms. Not only that, but water can become attached to drywall, wood and other places within a home or business that can do terrible damage. Professionals have numerous tools that can identity where the water and moisture is at within a building. Moisture probes and special detectors are specifically designed to identify and locate moisture. Once the water and moisture has been identified, professionals may take photographs that have been impacted by the water. This can be very beneficial to a homeowner and an insurance company in terms of record keeping and evidence of a problem.

After these things have been addressed, professionals will use equipment and tools that can alleviate the water and moisture. Some of the equipment can include a blower that can dry a floor or a wall in a brief amount of time. A specialized dehumidifier can do a fantastic job in reducing the amount of moisture that is within a building.

Once the water mitigation has been done, that is when the process of restoration begins. When people think of restoration, they may only think of the structure of the building. The walls may have begun to display mold. The basement ceiling may have shown signs that water damage. Carpeting may need to be replaced because of dirty water that has covered it. All of these things need to be repaired, replaced or restored. It is good to hire a professional to take care of the restoration process and to ensure that mold and bad smells have been eliminated from the building. Although the process may take a day or two, the results are absolutely worth it. It is good to consider hiring a professional in the restoration process.

After the structure has been addressed, there is much more to be done. Perhaps cabinets to a kitchen or bathroom have been damaged. They have to be replaced. Furniture may need to be replaced or receive a thorough cleaning. In addition to this, there are personal items that need to be considered. Items may include electronics, books, clothing and more. Taking care of these things pertains to the restoration process, and it needs to be done correctly.

Water mitigation and restoration can help people who live or work within a building have things back to normal. Whatever the situation is, help is available from professionals. A building can be taken care of the right way with the water mitigation and restoration that people need.

SERVPRO of Richmond and SERVPRO of Henrico's fully certified water removal staff can perform a complete damage assessment to your home of office, and then recommend and follow the industries standards to get your water removal restoration repaired properly available 24 hours a day.

Gutters Are Your Home Heroes

6/13/2019 (Permalink)

Whether you've realized it or not, gutters are your true hero for protecting against a potential water damage to your home. They collect the water sliding down your roof and divert it away from the structure and your landscaping. However, if you are not maintaining them and keeping them in proper working condition, there could be a potential water damage disaster waiting to happen. 

What Should You Should Pay Attention To:

• Older Gutters - old gutters are more likely to be damaged or contain open seams. make sure you pay close attention and make the necessary repairs when needed.
• Build Up of Debris - this can lead to pools of water forming on your roof an eventually leaking into your ceiling and into your home. Use a leaf blower or pressure washer to clean them out quarterly
• Storm Damage - cracks or breaks can occur after a rain, wind or hail storm. It's important to inspect them and fill any holes with gutter caulk.

If you do experience a water damage from a roof leak, don't hesitate to call SERVPRO of Richmond at 804.740.6151.

Prepare Your Home Before Leaving for Vacation

5/7/2019 (Permalink)

It's that time of the year again! Summer break is here and it's time for everyone to pack up and head to their favorite vacation spot that you've been planning for weeks! However, are you planning for the safety of your home while you're gone?

Check out these tips that could save your home from a water damage or other potential threats while you relax on the beach.

Take Plumbing and Electric Precautions

1. Shut off gas and water at the meter, supply tank or appliances
2. Turn off the water valves to washing machines, sinks, and the dishwasher
3. Unplug electronics to cut down on any possible shortages
4. Check your smoke detectors to ensure they are working properly
5. Adjust your thermostat to 75-80 degrees, which should help control usage.

Make Arrangements With Emergency Contact

1. Close friend or neighbor
2. Provide emergency contacts
3. Turn on porch lights
4. Collect mail - burglars look for homes with overflowing mail
5. Leave written information on alarm codes.

Richmond - 5 Important Ways to Winterize Your Business

6/20/2018 (Permalink)

Richmond water damage can be one of the most devastating events to happen to a home. If and when such an unfortunate and traumatic incident occurs, it is extremely important that you:

a) Contact your insurance company, and

b) Immediately hire the services of an expert Richmond water damage restoration company to fix the damages and restore your home to its former glory

The experts at professional restoration companies have the knowledge, experience and resources to quickly and efficiently repair your home. Using the right tools and equipment, they not only fix the problems, but they can also make sure that no nasty after-effects such as mold and mildew will remain behind to cause further problems.

In the immediate aftermath of a Richmond flood or fire, it is vital that you call on the expertise of water damage professionals. They can be quickly and easily found via professional restoration companies.

Working Together to Repair Your Home
To prevent the development of the secondary water-related problems mentioned above -- and the potential spread of dangerous spores and fungi -- it is better to have a team of experts undertaking the restoration in various parts of the home at the same time. Working together as a team in this manner, the water damage experts are better able to dramatically reduce the chances of secondary water damage.

Use of Specialized Tools
The experts at water damage restoration companies have immediate access to a variety of specialized tools and equipment that might not be readily available to you. 

- They can use tools such as industrial-strength dehumidifiers to easily pull more than 50 gallons of water each day from the affected area.

- They will use air-moving machines to move over a 100 cubic feet of around a particular room. This has a great impact on the evaporation process.

Used together, those two machines play an incredibly vital part in any restoration undertaking. Consider: Thoroughly drying out the area is the only way by which secondary water damage can be prevented, and the best way to do so is by the combined use of an air-moving machine and an industrial-strength dehumidifier. In addition, the water damage experts can also elect to use powerful chemical cleansers to destroy spores, mildew, mold and other fungi that might have already begun to grow in parts of your home.

Water Damage Experts Are Highly Experienced
You can depend on the experience of water damage experts. Whatever the cause of the damage, the experts are quick to use their extensive knowledge, training and experience to select the proper tools and right approach to carry out repairs effectively and efficiently.

Water damage experts are certified in multiple ways. For each type of certification level, they must demonstrate complete mastery of the corresponding restoration technique.

Ultimately, in the event of a fire or flood, water damage experts should be your go-to professionals for complete restoration services. Working in teams, they will use their combined years of experience and specialty equipment and tools to effectively repair your home in a quick and timely manner.

It is easy to hire Richmond water damage experts via professional restoration services, but you might need a referral from your home insurance provider before hiring them. However, once you have obtained said referral and instructed the restoration company to undertake the work, the water damage experts will respond immediately to begin the full and complete restoration process.

Contact your home insurance provider for more information and details concerning water damage experts

The Benefits of Hiring a Richmond Professional Water Cleanup Company

6/4/2018 (Permalink)

The benefits of hiring a professional water cleanup company

Does your home have Richmond water damage from a flood or house fire? If so, it is imperative that you contact a professional restoration company immediately. It is likely that you have already experienced thousands of dollars in damage due to this unforeseen disaster. A Richmond restoration company has the professional expertise and equipment you need to mitigate water damage, thereby preventing structural damage and mold and mildew growth to your home. With the assistance of a professional restoration company, you can restore your home to its previously habitable condition and avoid thousands more in financial loss.

Prevent Structural Damage

When water fills your home due to a flood or during the extinguishing of a fire, it does more than just wreak havoc with your furniture and other personal belongings. Water seeps into your home’s wooden structures, causing them to swell or warp. If you do not address this problem immediately, it will eventually compromise the structural integrity of your home. This can result in stairs or roofs that collapse within days or weeks of the disaster. To prevent further structural damage to your home and begin the cleanup process, it is essential that you contact a water damage cleanup professional as soon as possible after a fire or flood. They have the necessary equipment, superior expertise, and trained professionals to respond to your problem immediately. A Richmond professional cleanup comapny will get the job done quickly and effectively, allowing homeowners to occupy their homes and restore their lives soon after a disaster.

Prevent Mold and Mildew 
In addition to the structural damage a flood or fire can cause, water in your home can cause the growth of mold or mildew often referred to as “secondary water damage.” This can happen as quickly as 24 hours after a disaster occurs, without a homeowner even realizing it. Mold and mildew growth is much more severe than the initial damage caused by the flood or fire because it can result in severe health issues for you and your family if left unchecked. Homeowners in warmer climates, or those who experience disasters during warmer months, are especially susceptible to mold and mildew growth. A warm, moist environment provides the perfect conditions for mold and mildew growth—damage that can be even more onerous and costly than water damage cleanup. Mold and mildew mitigation is a complex process that can take months. And if it’s not properly addressed, it can result in reducing your home’s value. Therefore, it is imperative that homeowners contact a professional restoration company immediately after a flood or fire. 

Although many homeowners are tempted to conduct some cleanup on their own, it is never a wise decision. Not only do you risk causing further damage to your home, you risk jeopardizing your personal safety. A water-damaged home is unsafe for you to enter after a fire or flood, but it is essential that you begin water damage cleanup immediately to prevent secondary water damage and advanced structural damage to your home. The best way to go about this is to contact a professional restoration company to help you in your cleanup efforts. For more information about finding the best restoration company in your area, you should consult with your homeowners’ insurance agent. The agent has experience with local water cleanup companies and can likely recommend companies that may suit a particular homeowner's needs.

Richmond Water Damage Experts: For the Best Repair of Your Home after a Fire or Flood

4/24/2015 (Permalink)

Richmond Water damage can be one of the most devastating events to happen to a home.

Water damage experts: for the best repair of your home after a fire or flood

Richmond Water damage can be one of the most devastating events to happen to a home. If and when such an unfortunate and traumatic incident occurs, it is extremely important that you:

a) Contact your insurance company, and

b) Immediately hire the services of an expert Richmond water damage restoration company to fix the damages and restore your home to its former glory

The experts at professional restoration companies have the knowledge, experience and resources to quickly and efficiently repair your home. Using the right tools and equipment, they not only fix the problems, but they can also make sure that no nasty after-effects such as mold and mildew will remain behind to cause further problems.

In the immediate aftermath of a Richmond flood or fire, it is vital that you call on the expertise of water damage professionals. They can be quickly and easily found via professional restoration companies.

Working Together to Repair Your Home
To prevent the development of the secondary water-related problems mentioned above -- and the potential spread of dangerous spores and fungi -- it is better to have a team of experts undertaking the restoration in various parts of the home at the same time. Working together as a team in this manner, the water damage experts are better able to dramatically reduce the chances of secondary water damage.

Use of Specialized Tools
The experts at water damage restoration companies have immediate access to a variety of specialized tools and equipment that might not be readily available to you. 

?They can use tools such as industrial-strength dehumidifiers to easily pull more than 50 gallons of water each day from the affected area.

?They will use air-moving machines to move over a 100 cubic feet of around a particular room. This has a great impact on the evaporation process.

Used together, those two machines play an incredibly vital part in any restoration undertaking. Consider: Thoroughly drying out the area is the only way by which secondary water damage can be prevented, and the best way to do so is by the combined use of an air-moving machine and an industrial-strength dehumidifier. In addition, the water damage experts can also elect to use powerful chemical cleansers to destroy spores, mildew, mold and other fungi that might have already begun to grow in parts of your home.

Water Damage Experts Are Highly Experienced
You can depend on the experience of water damage experts. Whatever the cause of the damage, the experts are quick to use their extensive knowledge, training and experience to select the proper tools and right approach to carry out repairs effectively and efficiently.

Water damage experts are certified in multiple ways. For each type of certification level, they must demonstrate complete mastery of the corresponding restoration technique.

Ultimately, in the event of a fire or flood, water damage experts should be your go-to professionals for complete restoration services. Working in teams, they will use their combined years of experience and specialty equipment and tools to effectively repair your home in a quick and timely manner.

It is easy to hire Richmond water damage experts via professional restoration services, but you might need a referral from your home insurance provider before hiring them. However, once you have obtained said referral and instructed the restoration company to undertake the work, the water damage experts will respond immediately to begin the full and complete restoration process.

Contact your home insurance provider for more information and details concerning water damage experts.